What is localtouch.io

Localtouch.io is a comprehensive, enterprise-class solution helping multi-location brands and agencies improve reputations, enhance customer service, optimize local search discovery, and gain competitive advantages — at scale.

What review platforms do you support?

Localtouch.io integrates natively with Google My Business, Facebook Local, TrustPilot, and Booking. We also support BBB, Bing, Foursquare, TripAdvisor, Zomato, AVVO, Lawyers.com, RateMDs, Vitals, HealthGrades, Zillow, Glassdoor, Indeed, Apple App Store, Google Play, and dozens of other platforms.

All platforms are included at the same low price.

Do you need a special platform for your business? Let us know and we will provide an estimate on the timing for including the new platform.

In most circumstances, there will be no cost for additional integrations.

Can I manage my Google Q&A directly?

Yes, localtouch.io integrates into Google’s Q&A directly into our industry-leading ReviewsInbox.

Users can monitor and answer questions from all locations to make certain potential customers have the most current and accurate information available.

Cutting edge brands take full advantage of the localtouch.io platform to bulk upload relevant questions and answers to build an FAQ directly in each location’s Google Knowledge Pane.

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Can I track competitor reviews?

Yes. In the PRO version of the platform, businesses can track competitor review scores, customer comments, and even brand responses.

Users gain unparalleled insight into the customer feedback — both positive and negative — of their core competitor locations.

Can I manage additional local citations?

The service is available for businesses or agencies with large (50+) multi-location businesses for an additional annual fee via a partnership we have with an industry-leading aggregator. Contact us for a quote based on the number of locations.

*Included in the core platform at no extra charge is the complete control of your Google My Business and Facebook profiles — from individual edits to easy bulk charges.

How quickly can I set up my account?

No need to schedule a demo. It takes just minutes to set up your account and integrate your Google My Business, Facebook, and other accounts.

In just a few minutes, you will see up to 15 years of customer reviews and 18 months of local search data organized in a truly unique manner. Identify actionable insights to improve your business profitability in your very session.

Engage with your customers immediately by taking advantage of our proven-effective review response templates or compose one yourself.

You can try for Free for 14 Days. No Limits. No obligations.

Can I schedule Google posts in bulk?

Yes, localtouch.io worked directly with the Google API teams to release functionality for chains as part of the COVID-19 response.

All clients can take advantage of the platform to communicate with customers directly in search at an unprecedented scale.

  Can I auto-respond to my reviews?

Yes. The localtouch.io platform is build to streamline, simplify, and scale the workflows for “engaging with your most engaged customers”. This includes Intelligent Auto Response campaigns.

Users establish campaigns to auto-respond to specific reviews based on review score, review content, even location. Contact us for details on how we can significantly improve your company’s productivity.

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Is localtouch.io available in multiple languages?

Yes. Localtouch.io is available in ten languages in all versions. Users can navigate the site in English, Spanish, Portuguese, German, French, Italian, Japanese, Dutch, Arabic, and Mandarin.

Reviews and responses can be managed in ALL languages supported by Google.

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Gain free access to the platform for two months by helping us add your preferred language.

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Can I cancel my subscription?

Yes. Subscribers can cancel their subscription at any time. Canceling your plan comes into effect the following month..

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