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Restaurants Reviews Are Read By More People Than For Any Other Industry, But Only 39% Of Brands Respond To Reviews.
Restaurants live and die on their reviews. It’s true that word of mouth can make or break your restaurant location, how you handle the reviews can be just as important as earning good reviews in the first place. Whether you manage a national chain, high-end bistro, or mom & pop pizza joint — restaurant review management is critical to your business.
Restaurants can’t rest after securing a good average score. Most reviews are sorted by recency. Don’t let a 1-Star review be the first impression.
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